Common questions & answers

The MigraSync Plugin requires PHP 8.1+, WordPress 6.2+, and the OpenSSL and JSON PHP extensions. We recommend cURL, ZIP, and PHP memory_limit of 256M or higher for large migrations and backups. After installing the plugin, open MigraSync → Settings → General → Status for a live checklist. See our documentation for the full list.

MigraSync uses an automated API-driven connection. Our MigraSync Plugin safely packages your old database, assets, and uploads, and transfers them securely to your new WordPress server, restoring everything automatically with 0 manual configuration.

No. Your source blog (Blogger, WordPress, etc.) remains fully active and online during the entire package creation and transfer process. The transition only occurs once you update your domain DNS settings after verifying the migrated site.

Yes. We download and map all image hotlinks, media files, and attachments into the new WordPress media library. The migration process automatically updates post contents to point to these new media library paths.

We migrate Blogger comments, preserving author names, dates, publication times, nested reply structures, and parent relations directly into the native WordPress commenting database.

No. MigraSync maps Blogger URL formats (e.g., /yyyy/mm/post-title.html) and permalinks to WordPress. We set up automated 301 redirects, ensuring your search engine indexed links remain intact.

We encrypt all database backups and files before saving them to secure cloud storage endpoints. All API connections are routed over secure HTTPS channels, keeping credentials protected.

Yes. Our WordPress backup tool supports custom automated schedules. Choose from daily, weekly, or monthly triggers, or initiate manual backup packages before updating plugins.

Backups are stored in encrypted MigraSync Managed Cloud. Connect your site with the MigraSync Plugin and your API key to enable cloud backup and WP Restore.

Yes. We provide a 14-day money-back guarantee if the paid service has not been substantially used. This includes cases where your WordPress host does not meet our minimum server requirements and you cannot use the service—provided you contact us within 14 days and have not started a paid migration or completed a paid backup. See our Refund & Cancellation Policy for details.

We accept credit cards, debit cards, PayPal, Apple Pay, and local checkout options securely handled through Freemius, our merchant of record.

You can update your payment details in Manage billing & plans (Freemius). PayPal may be available depending on your country. Google Pay and Apple Pay are usually only for checkout, not for changing an existing subscription’s renewal method.